Aca44 Privacy Policy – Our Commitment to Protecting Your Data

01 Introduction

Aca44 is a trusted online gaming platform serving millions of users across Bangladesh. We believe every member's privacy is a fundamental right. That's why we've built aca44's privacy policy on a foundation of full transparency.

This privacy policy ("Policy") applies to data collected while using the aca44 platform. By visiting the website, creating an account, playing games, or making a payment, you are considered to have accepted this Policy.

Our privacy policy is reviewed regularly and updated when needed. Any changes will be posted on this page, and for significant updates, members may be notified directly.

02 What Data Is Collected

Aca44 collects two types of information — what you provide directly, and what is automatically gathered as you use the platform. The full breakdown is listed below:

03 Purpose of Data Use

Aca44 uses the data it collects only for specific, defined purposes. We never collect or use more information than necessary. The full list of how your data is used is shown in the table below:

04 Data Retention & Retention Periods

Aca44 retains your data only for as long as necessary. Information is kept while your account remains active. Even after account closure, certain data may be retained for a defined period to meet legal obligations.

• Account and identity data: retained for up to 5 years after account closure.
• Transaction records: retained for up to 7 years in accordance with financial regulations.
• Gaming logs and activity: retained for up to 2 years.
• Cookie and browsing data: retained for up to 1 year.

Upon expiry, data is securely deleted or anonymized so that no individual can be personally identified.

05 Data Sharing Policy

Aca44 never sells your personal information to third parties. However, there are limited circumstances where sharing data with specific parties may be necessary:

• Payment Processors: Only the information necessary to complete transactions is shared with payment partners such as Mobile Banking, Nagad, and Rocket.
• Technology Service Providers: Minimal data may be shared with trusted technology partners for hosting, analytics, or cybersecurity services.
• Legal Authorities: We may be legally required to disclose data in response to a court order or a valid request from a government authority.
• Fraud Prevention: Data may be shared with regulatory authorities to detect money laundering or fraud.

Outside of the cases listed above, your data will not be shared with any third party without your consent. All our partners are bound by strict confidentiality agreements.

06 Cookie Policy

The aca44 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. They remember your preferences and help make the site faster and easier to use.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Measures how well the site is performing. Collects anonymous data only.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: Helps us understand which pages are visited most. You can disable these if you prefer.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

07 Your Data Rights

As an aca44 member, you have full control over your own data. We respect the following rights:

To exercise any of these rights, contact our support team. We typically respond within 30 business days.

08 Technical Data Security Measures

Aca44 uses industry-leading technology to protect your data. We go beyond policy — concrete technical measures are in place to ensure your information stays secure.

• SSL/TLS Encryption: All data transmitted between the site and our servers is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An added layer of security for your login.
• Firewall & DDoS Protection: Servers are protected against cyberattacks.
• Regular Security Audits: Systems are regularly audited by third-party security specialists.
• Limited Access: Only authorized personnel have access to your data.
• Password Hashing: Passwords are never stored in plain text — only encrypted hashes are kept.

09 Protection of Minors

Aca44 strictly enforces an 18+ policy. We never knowingly collect or store data from anyone under the age of 18.

• Age is verified at the time of registration.
• Proof of age may be requested in cases where there is reasonable doubt.
• If a minor's data is submitted by mistake, it will be deleted as soon as we are informed.

If a parent or guardian believes their child's data has been collected by mistake, please contact our support team. We will delete that information promptly.

10 Privacy Policy Updates

Aca44 may update this privacy policy when needed. Any changes will be published on this page with a revised date. For significant updates, a notification may be sent to your registered email or mobile number.

• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• You may close your account if you do not agree to the updated policy.
• Contact our support team to obtain a previous version.

If you have any questions or concerns about this privacy policy, please reach out via our support page. We're always here to help.